Privacy Policy

1. Introduction

Aurelius Systems ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us in any way.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and job title provided when you contact us or sign up for our services.
• Business Data: Data you input into systems we build and host for you, including but not limited to customer records, inventory data, financial records, and operational data.
• Usage Data: Information about how you access and use our services, including IP addresses, browser type, pages visited, and access times.
• Payment Information: Payment details are processed securely through our authorized payment processor (Paddle). We do not store your full credit card information on our servers.

3. How We Use Your Information

• To provide, maintain, and improve our services
• To process transactions and send related information
• To communicate with you about your account, services, and support requests
• To monitor and analyze usage patterns for service improvement
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your data, including: encryption of data in transit (TLS/SSL) and at rest, regular security audits and vulnerability assessments, role-based access controls for all systems, automated daily backups with secure off-site storage, and continuous monitoring for unauthorized access attempts. Your business data is stored on secure, managed cloud infrastructure with data centers that comply with international security standards.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party providers who assist us in operating our services, subject to strict confidentiality agreements.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Consent: With your explicit consent for any purpose not described in this policy.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Business data within your hosted systems is retained for the duration of your subscription. Upon termination of services, we will retain your data for up to 90 days to facilitate data export, after which it will be securely deleted unless retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access and receive a copy of your personal data
• Right to rectify inaccurate or incomplete data
• Right to request deletion of your personal data
• Right to restrict or object to processing of your data
• Right to data portability
• Right to withdraw consent at any time

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Essential cookies required for service functionality cannot be disabled.

9. International Data Transfers

As we serve clients across Asia and internationally, your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: business@aurelius-systems.com
• WeChat: SamSung